Intro
This page introduces what every employee should know about the Chubby Club app and the partner program.
Management
Management should hold weekly meetings for updates on all newly onboarded partners.
What All Employees Must Know
- Knowledge of partners
- Purpose of the app (loyalty, higher CPP)
- Screenshots of important pages and info
- How points work, how they are valued, and where they come from
- Knowledge of the app
- Status
Key Terms
- NFT / Lifetime Membership
- Status
- Annual Membership
- One
- Plus
- Member Pricing
- Status
- Tasting Credit
- PVV
- Priority Reservation / Waitlist
- Discount Cheat Sheet
Don't need: NFT vs. membership (unless Chubby restaurant).
Familiarity with the Chubby Club App
Employees should be familiar with the Chubby Club app.
Where to Find Status
How a Customer Can Redeem Rewards
How to Scan Receipts for Points
Membership Benefits
