Customer Knowledge Base

Customer Knowledge Base — migrated from Notion (public)

Policies, SOPs & guides — everything Chubby Club, in one place. PUBLIC Customer Help ...

This page introduces what every employee should know about the Chubby Club app and the partner pr...

This page covers navigating the Chubby Club app. Sections Home page Maps

Follow these steps to download the Chubby Club app and set up your account. Download and Set Up 1...

Scan a receipt in the app to earn points on your purchase. Follow these steps from the home page....

Members can view and redeem their points for rewards at any Chubby Club location. ❕ Reward redemp...

Follow these steps to purchase a paid Chubby Club membership (PLUS or ONE) from the app. Purchase...

Follow these steps to verify your membership. Verify Membership Fill out your information on the ...

This page explains how Chubby Club benefits, discounts, and member perks combine in a single tran...

Points are calculated from a set of multipliers applied to a receipt's eligible subtotal. The var...

Follow these steps to add your name to the priority waitlist or make a reservation at a Chubby Gr...

Answers to common questions about Chubby Cattle NFTs, including minting, redemption, and member b...