Intro

This page introduces what every employee should know about the Chubby Club app and the partner program.

Management

Management should hold weekly meetings for updates on all newly onboarded partners.

What All Employees Must Know

• Knowledge of partners
• Purpose of the app (loyalty, higher CPP)
• Screenshots of important pages and info
• How points work, how they are valued, and where they come from
• Knowledge of the app
• Status

Key Terms

• NFT / Lifetime Membership
• Status
• Annual Membership
• One
• Plus
• Member Pricing
• Status
• Tasting Credit
• PVV
• Priority Reservation / Waitlist
• Discount Cheat Sheet

Don't need: NFT vs. membership (unless Chubby restaurant).

Familiarity with the Chubby Club App

Employees should be familiar with the Chubby Club app.

Where to Find Status

How a Customer Can Redeem Rewards

How to Scan Receipts for Points

Membership Benefits