# Welcome to Chubby Club

Policies, SOPs & guides — everything Chubby Club, in one place.

<div class="cc-cards" id="bkmrk-public-customer-help"> [ <span class="cc-eyebrow">PUBLIC</span>### Customer Help Center

FAQs, how-tos, scanning receipts, points, rewards &amp; membership guides.

 <span class="cc-go">Browse help →</span> ](/books/customer-knowledge-base) [ <span class="cc-eyebrow">STAFF ONLY</span>### Internal SOPs

Operations, app usage, NFT, PLUS/ONE &amp; policies for the team.

 <span class="cc-go">Open SOPs →</span> ](/books/management-knowledge-base)</div><div class="cc-login" id="bkmrk-%F0%9F%94%92-staff%3A-to-open-the"> **🔒 Staff:** to open the Internal SOPs, click **Log in** (top-right) and choose **“Log in with Google”** using your Chubby Club Google account. </div>